Notice of cancellation must be clearly given in our email below.
If you are a consumer, you have the right under the Finnish Consumer Protection Act to cancel your order by notifying us no later than 30 days after receiving the goods or the last batch or, in the case of regular deliveries, the first batch.
Returned products must be in their original packaging, unused, and well packaged for return.
If the transaction is canceled, the goods must be returned without delay and no later than 30 days after the cancellation notice is sent to our Return address below. If necessary, the returner must prove that the goods have been returned on time, for example with a return receipt. The returner must pay the cost of the return. These costs will not be reimbursed to the refunder.
When returning an order, include your name span> and your contacts.
Here's how to return:
- To return or exchange products, contact firstname.lastname@example.org and we will give you instructions.
- Pack the items to be returned / exchanged in a package - such as the original shipping package.
- Returns will be done via your local DHL. Instructions will be given when contacting us.
We will refund the money you paid for the order without delay in accordance with the Consumer Protection Act, excluding the cost of the return. M will be refunded to the payment method used to place your order.